Elastio offers several channels for contacting support:
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Email: Send an email to support@elastio.com to initiate the support process and create a support ticket automatically in our system.
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Help Center Ticket Submission: Customers can submit tickets directly through the Help Center at support.elastio.com. This allows customers to provide detailed information about their issues and create a ticket that our support team will address.
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Live Chat via Elastio Application Portal: Use the live chat feature within the Elastio Application Portal. If necessary, the chat can be converted into a support ticket for further assistance.
- Phone: Call +1 320-373-4563. You may leave a message after hours stating the nature of the call.